1.1 Who is Who:

• "Peasier" or "we" refers to Rehoboth Labs LLC (US) / Rehoboth Labs LTD (NGN), the company operating the Peasier platform
• "Users" or "Photographers" refers to customers who create accounts and use Peasier to manage their photography business
• "Clients" refers to the photographers' customers whose personal data is processed through Peasier in connection with the photographer's business operations and service delivery
• "Services" refers to the Peasier platform, including web application, mobile apps, and all related features

1.2 Data Controller vs. Data Processor:

• For User account data: Peasier is the Data Controller (we determine how and why we process your account information)
• For your Clients' data: The Photographer is the Data Controller and Peasier is the Data Processor (photographers determine purposes and means; we process on their instructions)

Account Information: When you sign up, we collect your email address, business name, and password (stored securely using encryption). As you use the platform, we also collect profile details you choose to provide and information about your workspace and team members.

Payment Information: We do not collect or store payment card details. For payouts (e.g., invoice and gallery payments), we collect your bank account number and bank name, along with transaction history and receipts.

Content You Upload: This includes photographs, videos, and their metadata (EXIF data, file properties). We also collect gallery details (titles, descriptions, settings), client information you provide for gallery access, tags and organizational data including AI-generated tags, and biometric data if you enable cloud-based facial recognition (see Section 5).

Log Data: When you access Peasier, our servers automatically record information such as your IP address, browser type and version, device configuration, operating system, and timestamps of your visits.

Usage Data: We collect data on how you interact with our services, including pages viewed, features used, gallery creation times, actions taken, and performance metrics like page load times and errors.

Third-Party Services: We may receive information from services you integrate with or authorize, such as payment processors (transaction confirmations), analytics providers, and social media platforms if you connect your accounts.

Additional Information: We may collect further details when you contact our support team, communicate via social media, participate in surveys, or interact with us through third-party channels. For information about cookies and tracking technologies, see our Cookie Policy.

Information you provide directly: When you sign up for an account or use our Services, you provide account and transaction related information. These may include your profile information, client names, emails and photos, your communication preferences.

Information from your use of the site and Services: When you visit the website or use our Services, we collect information of your activity and usage from your interaction with the site. These may include your IP address, browser and device information, timestamps of your interactions on the site. This information is mainly collected automatically using cookies or other similar technology. You can read more about our Cookie Policy here.

Information from other sources: We may collect information from other services such as third-party service providers or payment processors. These may include device and location information, transaction confirmations, or whether you opened an email we sent.

We use the information collected primarily to provide you with the Services you signed up for and to support our legitimate interests in operating our Services and business.

To provide you with the services you signed up for: We use your information to deliver our Services, including but not limited to: creating and managing your account, storing and organizing your photographs, generating watermarks and delivery versions, enabling gallery creation and client access, processing facial recognition (when enabled) and AI auto-tagging, facilitating payment processing and payouts to your bank account (for invoice and gallery payments), and sending email notifications to you and your clients. This includes sharing information with third-party service providers to deliver these services.

To maintain and improve our services: We use the information collected to analyze platform performance, measure feature usage, identify and fix bugs, and develop new features based on user needs.

To verify your identity: When we need to authenticate your account, provide support, detect fraud, or if concerns arise regarding identity theft or unauthorized access, we use the information to verify your identity and maintain audit logs for accountability.

To communicate with you about our services: We send emails about transactions on your account, technical notices, policy changes, and feature announcements. You may change your notification settings in your account or contact us at any time to opt out of marketing communications.

To provide you with support: When you contact us for help, we use your information to assist you in using our Services and resolve any issues.

To meet legal requirements: We may use your information to comply with legal requests such as court orders, requests by public authorities, enforce our Terms of Service, protect our rights and safety, and resolve disputes.

Peasier offers optional facial recognition features that process biometric data, which is considered Special Category Data under GDPR and NDPR. This feature is disabled by default and requires explicit configuration to enable. When you use cloud-based facial recognition, YOU (the photographer) are the Data Controller and are responsible for obtaining explicit consent from individuals whose facial data will be processed. Peasier acts solely as a Data Processor. For complete details on how facial recognition works, data storage, processing options, and your responsibilities, see our AI Terms of Service.

We use AI to automatically identify and tag content in your images, such as scenes, objects, and activities. Your images are not used to train AI models. Auto-tagging is enabled by default but can be disabled in your workspace settings. For complete details on how auto-tagging works and your options, see our AI Terms of Service.

We do not sell your personal information. We share your information only in the following limited circumstances:

Third-party Service Providers: We share your information with third-party service providers who help us deliver our Services. We only share information necessary for them to complete the service and require them to use it in accordance with this policy. Examples include hosting services (AWS), email delivery (Zoho Zepto), payment processors (Paystack, Stripe), and AI providers for auto-tagging (OpenAI, Anthropic, Google AI). Facial recognition is processed exclusively on our own servers. See our Data Processing Agreement for the full list of sub-processors.

On Your Instructions: We share and disclose personal information on your instruction, such as when you grant clients access to galleries or send email notifications through our platform, provided they are part of the functionality of our Services and comply with applicable law.

Change in Business: In the case of a merger, acquisition, financing, reorganization, or sale, information collected may be shared on the basis that it is subject to standard confidentiality arrangements. We will notify you of any such change.

To Comply with the Law: Information may be disclosed if deemed necessary to comply with the law and court orders, to protect the rights of individuals, to enforce our Terms of Service, and to fulfill law enforcement requirements.

With Your Consent: We may share information for other purposes with your explicit consent.

At Peasier, protecting your information is a priority. We have implemented physical, technical, and administrative security measures that comply with applicable laws and industry standards. These include encryption, restricted access to personal data for authorized personnel only, and storing all data on servers in the EU.

We cannot be held responsible for unauthorized or unintended access beyond our control, and we make no warranty that we will always be able to prevent such access. If you believe your privacy was not handled properly or become aware of any attempt to gain unauthorized access to your data, please contact us at privacy@peasier.com. We will make reasonable efforts to notify you and the appropriate authorities (if required by law) in the event of a security incident involving your personal data.

We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our and others' interests. We may continue to store your information for a reasonable period after you cancel your subscription or become inactive, in case you wish to reactivate your account.

When you delete media, watermarked versions and facial recognition data are deleted immediately and permanently. Original files are retained for 30 days to allow recovery (paid plans only), after which they are permanently deleted. You may delete your account by contacting us at privacy@peasier.com, in which case your data will be deleted. Anonymized information that cannot be linked to a person may be retained to help us improve our Services.

Our data servers are located in the European Union. As part of providing our Services, your personal information may be transferred to or accessed by third-party service providers located outside the EEA. We ensure all such transfers comply with applicable data protection laws and are completed using recognized mechanisms such as EU Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission. For details on our sub-processors and their locations, see our Data Processing Agreement.

Our Services are not intended for use by children under the age defined by applicable law, and we do not knowingly collect children's information. We will delete any information we receive from a user that is considered a child immediately upon discovering that such a user shared information with us. Please contact us at privacy@peasier.com if you have reason to believe that a child has shared any information with us.

Photographers using Peasier are responsible for obtaining parental consent before using facial recognition or other biometric features on photos of children.

We may use cookies and similar tracking technologies to provide, improve, and secure our Services. For more information, please see our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. The most recent version will always be posted on this page with the "Last Updated" date at the top. We will notify you if these changes are material. Your continued use of Peasier after changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.